Strategies for Employee Retention
Wednesday, February 14, 2024
9:00 AM - 9:45 AM
Location Name
Junior Ballroom A, Floor 3, Duke Energy Convention Center
The heart of a bookstore is the bookseller in the stacks, on the floor, behind the counter, or in the back room. These are the dedicated professionals who create the welcoming environment your community experiences every day. How do you keep this team? This session will cover important factors that impact employee retention today. You will be asked to consider your store culture, the openness of store-wide communication, your diversity and inclusion efforts, and conditions around compensation, among other important factors that drive employee satisfaction and retention. Come prepared to listen, engage, and leave with the beginnings of an action plan.
Suzanna Hermans, Oblong Books - Millerton, NY
Jamie Thomas, Women & Children First - Chicago, IL
DJ Johnson, Baldwin & Co. - New Orleans, LA
Lyn Roberts, Square Books - Oxford, MS
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